Last updated: 01 July 2023
Information We Collect
- Personal Information: When you visit our Site, create an account, make a purchase, or interact with our services, we may collect personal information, including your name, email address, billing address, shipping address, phone number, payment details, and optional account information like username and password.
- Usage Information: We may collect information about your interactions with the Site, such as the products you view, your IP address, browser type, and location data. This information helps us improve our services, estimate taxes and shipping, and provide a personalized experience.
- Comments and Reviews: If you leave a comment or review on our Site, we may collect the data provided in the comments form, your IP address, browser user agent string, and an anonymized string created from your email address (hash) for spam detection. Your profile picture associated with Gravatar may be visible to the public in the context of your comment.
Use of Information
We use the collected information for the following purposes:
- Provide and improve our services, including processing orders, communicating with you, and personalizing your experience.
- Respond to your requests, inquiries, and provide customer support.
- Prevent fraud, protect the security of our Site and users, and enforce our terms and conditions.
- Comply with legal obligations, such as calculating taxes and maintaining records.
- Send you marketing messages if you choose to receive them, and provide relevant information about your account and orders.
We may share your personal information with trusted third parties in the following circumstances:
- Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processing, shipping, and marketing. These service providers have access to your personal information only to the extent necessary to fulfill their duties and are obligated to protect its confidentiality and security.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the acquiring entity or third party as part of the transaction.
- Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, or legal processes, or respond to valid governmental requests.
We implement reasonable security measures to protect your personal information and maintain its confidentiality. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You have certain rights regarding your personal information, subject to applicable laws, including:
- Access and Portability: You can request a copy of the personal data we hold about you and, where feasible, request it to be transmitted to another organization.
- Rectification and Deletion: You can request to update or correct your personal information, and in certain cases, request its deletion.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the communication or contacting us directly.
Third-Party Websites and Services
Our Site may contain links to third-party websites and services that are not operated by us. Once you leave our Site, we have no control over and assume no responsibility for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.